Privacy Policy

Last updated: April 2026 · v2.0

01 Information We Collect

When you create an account, we collect your name, email address, and optional date of birth. We use AWS Cognito for authentication. If you sign in with Google, we receive your name, email, and profile picture from Google.

When you make a purchase, payment processing is handled securely by Razorpay. We do not store your credit/debit card numbers or sensitive banking credentials. We store transaction audit records (amount, credits purchased, timestamps) in our PostgreSQL database.

02 How We Use Your Information

  • →Provide, operate, and maintain the Stoploss analysis service and MCP tools
  • →Process payments and manage your server-authoritative credit balances
  • →Send transactional emails (purchase confirmations, authentication, security alerts)
  • →Continuously calibrate and improve our quantitative algorithms and analysis engines

03 Data Storage & Security

Your data is stored on enterprise-grade AWS infrastructure (RDS PostgreSQL, Cognito) located in the Asia Pacific (Mumbai, ap-south-1) region. All data is encrypted in transit via TLS 1.3 and at rest with AES-256 encryption. We adhere to industry-standard security practices.

04 Third-Party Services

AWS CognitoSecure authentication & JWT token issuance
RazorpayPCI-DSS compliant payment processing
Licensed Exchange Market Data FeedsReal-time NSE and BSE tick-by-tick feeds
OpenAI & Google GeminiNatural language analysis interpretation

05 Your Rights

You may request deletion of your account and associated personal data at any time by emailing hello@stoploss.ai. You can update your profile information and revoke API keys anytime from your dashboard.

06 Cookies

We use strictly essential cookies for secure session authentication. We do not use intrusive advertising or cross-site tracking cookies.

07 Contact

For any privacy or data compliance questions, reach out directly to hello@stoploss.ai.